Every service we offer is a controlled document. Most of them are on fire.
Program management, quality, physiological training, and the crafts that taught us to respect heat. Each one is written down, numbered, and revised when it stops working.
Capabilities in effect
SOP-PGM-001 · Standard operating procedure · Rev. 1Program management
Six herds of cats, three boxes on fire, and a phase review to review the phase reviews.
Effective 2026-10-25 SOP-QA-001 · Standard operating procedure · Rev. 2Quality assurance
Every quality function, now handled by AI. One human retained, as required by regulation.
Effective 2026-10-25 PRT-PHY-001 · Protocol · Rev. 2Physiological training
Hypoxia, disorientation, and G-load, recognized in client executives before the executives recognize anything.
Effective 2026-10-25 WI-BLK-001 · Work instruction · Rev. 1Blacksmithing
Drawing out, upsetting, and forge welding the client organization while it is still hot.
Effective 2026-10-25 WI-GLS-001 · Work instruction · Rev. 3Glassblowing
Gathering, marvering, and annealing. The furnace is hot and the instruction is strict about it.
In effect UND-IMP-001 · Unscripted dynamics · Rev. 2Improv
The voluntary public abandonment of preparation, applied to client meetings. No steps. Steps would be a block.
Effective 2026-10-25